Order and Dispatch Confirmation

Order Confirmation Email

Once your order has been received by E3D you will receive an automated email confirming your order from [e-mail] with the relevant order number and contents.

I haven’t received my Order Confirmation Email

If you haven’t received your Order Confirmation email, please first check your email Spam/Junk Folder.

If you have still not located or received the email, please contact the Customer Support Team by clicking here so we can investigate this further for you.

Dispatch Confirmation Email

I have placed an order with E3D, when can I expect the Dispatch Confirmation?

An automated Dispatch email notification will be sent from [e-mail] once your order has been processed by the Dispatch Team; this email will include the relevant tracking information for your order.

Please note that orders placed after 11 am are not guaranteed for same day dispatch, due to this your Dispatch Confirmation email and tracking information may take up to 24 hours from the time your order was placed to be sent

I haven’t received my Dispatch Confirmation Email

If you haven’t received your Dispatch Confirmation email, please first check your email Spam/Junk Folder.

If you have still not located or received the email, please contact the Customer Support Team by clicking here so we can investigate this further for you.