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  1. E3D Online
  2. General FAQ's

General FAQ's

This section has been created to provide guidance generic topics like product proposals, job applications, sponsorship, etc.

Additional Articles

  • Do you offer Sponsorship?
  • Is this product genuine?
  • Do you offer an educational discount?
  • What resellers are in my country?
  • Do you offer a Discount?

Payments & Invoices

  • My card has been charged but my order is showing as not being processed
  • What payment types do you offer?
  • Can you declare a different cost on my invoice?

Postage & Shipping

  • What delivery methods are available within the wider community?
  • What delivery methods are available within the EU?
  • What delivery methods are available within the UK?
  • Can I collect my order?
  • Do you ship to my country
  • Do you deliver to Russia?

Warranty & Returns

  • I haven't purchased my item yet, do you have a Returns Policy?
  • I would like to Return my Item as I don't require it anymore can you help?
  • I would like to Return my Item and I have used it but I don't require it anymore can you help?
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