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Request for Documentation
Product Serial Number
Please provide the E3D Batch Number E3D-WO-XXXX
An E3D order number is typically 003XXXXXX
Order date either from E3D or reseller
Please let us know the Nozzle Diameter you are using
The printing temperatures you would like to print with
The configuration you require
E.g, PLA, PETG, ABS, etc
Please let us know the brand or insert product URL
What Firmware Version are you using?
How have you defined your thermistor type?
Please let us know what printing temperature you are using?
The temperature of the room/ enclosure using either a thermostat or bed (if known to be reliable)
What Setting is your Flow Rate?
What print speed are you using?
How many hours have you been using the product until you have found the fault?
Please fill in if this completes your address, as this will allow proactive replacements if required